Shipping & Return Policy

When will my items be shipped?

We request 5 business days for shipping. We ship as soon as possible. We are excited to prepare, package, and ship your items.

Shipping times are calculated with business days, which are Monday-Friday, not including holidays. If you haven’t received your deal within 4 weeks of ordering, please contact hello [at] elegancecreate [dot] com.

Where are my items shipping from?

Most items will be shipped from the United States. However, as we work with external production partners, some items may be shipped from outside the country.

Do you deliver to P.O Boxes?

Unfortunately we do not deliver to P.O. Boxes, so keep that in mind when entering your shipping information.

Do you ship internationally?

Not at this time.

Can I make a change to, or cancel, my order?

Once an order has been submitted, we cannot make any changes. We are not able to change any part of your order. We are not able to cancel an order once it has been placed. Be sure to double and triple-check your items, quantities,, and shipping info before hitting submit.

Return Policy

All sales are final sales. 

Damages and issues
We want you to be happy with your purchase. Please inspect your order upon reception and contact us immediately if the item arrived defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.

Refunds and Exchanges
In case of products arriving defective, damaged or if you received the wrong item, please notify us and in some cases, we will request for you to ship the items back to us while we process an exchange of the correct products for you. 

You can always contact us for any return question at hello [at] elegancecreate [dot] com.